Speaking of India: Bridging the Communication Gap When Working with Indians

2nd Edition

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The great Indian-Western cultural divide affects all manner of workplace and business interactions when folks form these different cultural backgrounds work together, whether face to face or remotely. This book explores and illustrates (with real workplace conversations) the most common cultural misunderstandings and misinterpretations caused by cultural differences and offers practical strategies you can begin using tomorrow to bridge the divide and enhance workplace relations and business productivity.

“Storti's cultural observations about Indians are spot on.”

— Ranjini Manian, CEO, Global Adjustments, and author of Doing Business in India for Dummies

“If you're involved in business interactions with counterparts in India or the West, you are very likely to experience a number of scenarios described in this book. By the time you have finished the book, Storti's suggestions will make complete sense...and you will save yourself a lot of time and frustration by implementing them! Storti helps us understand that by finely tuning our eyes and ears to the differences, we can bridge the gaps and strengthen our business relationships.”

— Chris Gilmore, Vendor Management Director,
CNA Insurance Companies

“Timely and insightful, this book is a great start on the journey of cultural appreciation. Through examining everyday conversations, a complex subject is made accessible. Herein lies the brilliance of Speaking of India.”

— Sampath Iyengar, Partner,
Forum Synergies PE Fund, India

“This is a must read! It provides rich insight into why routine interactions are often misconstrued, and offers practical advice on how to present material so both the East and West can relate”.

— Nikki Webster, Learning and Development Director,
CNA Insurance Companies