Global Cultural Competence for Business Professionals

In an increasingly globalized business environment, the ability to understand, communicate, manage, and work effectively with colleagues, customers, suppliers, team members, and partners from different cultures is a new bedrock skillset. In this workshop participants will:

  • Identify their own cultural instincts, preferences, and tendencies

  • Contrast the above with those of folks from the ‘foreign’ cultures they work with

  • Identify the key disconnects

  • Learn and practice strategies to bridge the cultural gaps, improve relationships, and enhance productivity

The workshop will explore cultural differences in the following areas:

  • Communication style (giving feedback, disagreeing, saying ‘no’, the meaning of ‘yes’)

  • Management styles

  • Attitudes toward risk-taking

  • Concepts of rank and status

  • Concept of the team and teamwork, team-building

  • Decision-making

Great class! A must for those who work internationally.

The overall experience totally helps me understand things I had never realized. I’m astonished.

Fabulous class, game changing class content. I cannot say enough positive things about this class, the instructor and the content.

Best and most needed class I have EVER attended at Microsoft!

Awesome class! This class should be mandatory for anyone who works with anyone from other international locations. I feel I will be better able to handle those interactions in the future and better at avoiding misunderstandings.

 This workshop is based on Craig Storti’s book The Art of Doing Business Across Cultures: 10 Countries, 50 Mistakes, and 5 Steps to Cultural Competence. [learn more]